We want these visits to be classified as a client visit so it is more meaningful to the client and for Carestaff, especially as Santa’s little helpers have made so much effort with the gift creation.
Message:
We have placed effort into their gifts
We do value them as a client/business partner.
On the day of the visit:
Engage in conversation about their plans for Christmas in the facility and whether they need us to help cover leave in January etc.
What are they doing with their families/taking leave?
Ask about any personnel changes to ensure our system is up to date.